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Welcome To Citifix's Help & Support Page

Here you can find answers to our most frequently asked questions and learn about Citifix.net, how to use it, how to stay safe and get in touch with us.

Stay safe on Citifix

At Citifix.net we are 100% committed to making sure that your experience on our site is as safe as possible. Here you can find advice on how to stay safe while doing business on Citifix.net.

General safety advice

Keep things local

Meet the freelancer in person, inspect the service rendered and make sure you are satisfied with it before you make a payment

Make payment after service is rendered

Clients – don't make any payments before service is rendered. Freelancers – don't start service until price is agreed by mutual decision.

Use common sense

Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick service.

Scams and frauds to watch out for

Fake payment before services

Citifix.net does not offer any form of payment scheme or protection. Please report any names and emails claiming to offer such services. Avoid meeting in private places unless you are 100% sure that they are genuine.

Fake information requests

Citifix.net verifies first-time posters to improve security of the site. If you receive an email or message from us asking for any personal details, we recommend that you contact us directly via phone to communicate your details and avoid potential scams

Fake fee requests

Avoid anyone that asks for extra fees for a service. Citifix.net never requests payments for its basic services, and doesn't allow services that are not located in Ghana. Citifix.net is completely free.

Requests to use money transfer services such as Western Union or MoneyGram

These services are not meant for transactions between strangers and many scams are run through them. Avoid requests to use these services.

Reporting a safety issue

If you feel that you have been the victim of a scam, please report your situation to us immediately. If you have been cheated, we also recommend that you contact your local police department. Citifix.net is committed to ensuring the privacy of its users and therefore does not share information about its users publicly. However, we are committed to the safety of our users and will cooperate with the police department should we receive any requests for information in connection with fraudulent or other criminal activity.

Join Citifix Today.

Joining this platform is absolutely free and the power is vested in your arms to bargain for your fee of service without any interference. You could make countless extra income upon using the site.

Signing up

  1. Register by clicking post your service and filling your details.
  2. Update your profile by writing detailed information about the service you provide.
  3. Add your profile picture.
  4. Add your pictures of work you have done.
  5. Finally become live on our homepage.